FAQs

How do I order a custom cake or custom cookies?

If your event is more than two weeks away, head to the top of the page, and under the Custom Orders menu, you will see a link that says "Request Estimate". This form will gather all the information we need to start preparing your estimate, and allow you to send over images from that Pinterest board you've been creating for your event. Once submitted, an associate should be in touch within 3 business days.

I need a cake this week. Can you help?

Possibly. If you are looking for a custom cake or cookies, we recommend you call the shop so an associate can assist with your order. Please do not email us for last minute orders, as our average time to respond to our emails is currently 2-3 days.

If you don't need a custom cake, our Signature Cakes are a great option for any party, and only require 72 hours notice. And they can be ordered online. Just click that link at the top of the page that says Shop.

 

Do you deliver?

Yes! However, due to the small size of our shop, all deliveries must be booked in advance. Smaller orders start at $1/mile, calculated round-trip from the bakery. Custom order delivery and setup is quoted as we are preparing your custom quote, as sometimes with larger cakes or dessert tables we need to have more than one associate on the delivery.

 

How large of an order can I place?

Our shop may be small, but we can produce a lot of sweets in a short amount of time. During peak season, its common for us to produce over 1000 custom cookies per week, as well as hundreds of cupcakes, macarons, drop cookies and bars per day.

 

Do you make allergen-friendly sweets?

As long as you, or the recipient, is ok with shared equipment...yes, we make delicious allergen friendly sweets. In fact, many of our regular customers can't tell the difference between our gluten free cakes as much as our regular cakes. They are that delicious.

Modifications we can accommodate include:

  • Cupcakes: Gluten Free, Dairy Free, Top 8 Allergen Free (Free of egg, dairy, soy, gluten, and nuts)
  • Cakes: Gluten Free, Soy Free
  • Sugar Cookies: Gluten Free, Soy Free
  • Brownies and Drop Cookies: Gluten Free
  • Macarons: Naturally Gluten Free (most flavors)

Dairy Free substitutes: Ripple Vegan Milk, Earth Balance Soy Free Sticks
Gluten Free Flour: Blue Moon Bakery

 

Why can’t I order a fresh berry cake in the winter?

Since we only use local, seasonal berries; and local berries arden’t available in the winter, we do not offer fresh fruit cakes. Of course we make exceptions for bananas, which don’t grow in the Pacific Northwest, but for fresh berries you’ll have to wait for summer.

But wait, I can order fruit buttercream all year. Why?

Yes you can! Once upon a time we handpicked all the berries we used for our buttercreams. But now since we are so busy, we buy them frozen most of the year, and purée them for our buttercreams. Due to the water content of frozen berries, we can’t use them in cakes once defrosted.

But what if I want fruit in my cake in the winter?

 

We offer delicious local fruit spreads from Republic of Jam.